Here at Rugeley Fireplaces and Stoves, we’re trained and have the experience to advise you from start to finish with any of your purchases.
So who are we? & What can we do for you?
Darren
- Darren is a fully qualified “Gas Safe”, engineer. He was also a fully qualified HETAS solid fuel, fire and stove installer for many years.
- Darren specialises in installing, servicing and repairing gas fires. To date he boasts 100% success rate. When you see the Rugeley Fireplace’s van – That’s Darren nicknamed “The Firestarter”.
- Regular Gas safety Checks are offered to all our gas fire customers. Emma sends out a reminder postcard to book Darren, who can then look after your new fire for as long as you want.
Emma
- With many years of experience in solid fuel, gas and electric fires, stoves and fireplaces her industry knowledge is unrivalled.
- Emma can help you visualise your new fireplace and can design made to measure fireplaces and flues at surprisingly good prices.
- Bring Emma a picture of your current fireplace (or where you want it) and she’ll help you find the perfect focal point for your room. She’ll ask you lots of questions and show you things you possibly haven’t considered. Her product knowledge is unsurpassed, saving our customers time and energy.
- Emma can put you in touch with a qualified, insured professional installation team. They’ll have the experience and expertise to bring your dream fireplace to life. She’ll even be happy to project manage the installation right through to completion and beyond for free.
- If you get stuck with online warranty registration – Emma can help.
- Trouble shooting? Emma can help.
Our reputation for service and quality is outstanding.
With customers coming back time and again. See what they have to say about Rugeley Fireplaces for yourself. Customer comments are kept in the showroom for all to see. They go back to the Nineties.
We are able to keep our prices very competitive because we’ve built up relationships with our suppliers over many years.
Choosing a new ‘forever fireplace’ can be a daunting process, so we promise you will find us both friendly and approachable.
We can guide you through the most cost effective heating solutions or you can let us design your dream ‘wow factor’ statement designer piece to add the finishing touch to your home re-design.
Whatever you have in mind we will always strive to meet your needs with utmost professionalism and attention to detail.